Privacy Policy

SECTION 1 - HOW WE USE YOUR INFORMATION
When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the transaction process.
Additionally, when you browse our store, we automatically collect your computer’s IP (internet protocol) address, which helps us understand your browser and operating system.

Email Marketing: With your consent, we may send you emails with information about our store, new products, and other updates.
Text Marketing (If applicable): With your permission, we may send you text messages about our store, new products, and updates, including checkout reminders. We use webhooks to trigger the checkout reminder messaging system.

SECTION 2 - CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, confirm your payment method, place an order, arrange delivery, or return an item, we consider this an implicit consent to collect and use your data for that purpose.
If we request your information for another purpose, like marketing, we will ask for your explicit consent or provide a clear option to opt out.

How can I withdraw my consent?
If you change your mind after consenting, you can withdraw your permission at any time by contacting us at hello@sweetdivide.com 

SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data is stored on Shopify's secure servers, databases, and applications protected by firewalls.

Payments:
If you choose a direct payment method, Shopify stores your credit card details, which are encrypted according to Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is stored only as long as needed to complete your purchase, after which it is deleted.
All payment gateways adhere to PCI-DSS standards, ensuring secure handling of your credit card data.
For more details, you can read Shopify's Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES
Third-party providers we use may collect, use, and disclose your information only to the extent necessary to provide their services.
Some third-party service providers, such as payment processors, have their own privacy policies about the information we provide for transactions.
We encourage you to review their privacy policies to understand how your personal information will be handled.
Additionally, be aware that some service providers may be located in other jurisdictions, which means your information may be subject to their local laws. For example, if you're in Canada and a U.S.-based payment processor handles your transaction, your data could be subject to U.S. laws, including the Patriot Act.

When you visit our website, log in, or open an email, cookies and similar technologies may be used by our data partners to associate your activity with information they hold, including your email address. Once you leave our store’s website or are directed to a third-party site, our Privacy Policy no longer applies.

Links:
Our site may contain links to other websites. We are not responsible for the privacy practices of those external sites, so we encourage you to review their privacy policies.

SECTION 6 - SECURITY
We take reasonable measures to safeguard your personal data from loss, misuse, unauthorized access, or alteration.
If you provide us with credit card details, they are encrypted with secure socket layer (SSL) technology and stored using AES-256 encryption. While no method of online transmission is 100% secure, we comply with PCI-DSS standards and adopt additional security protocols.

SECTION 7 - COOKIES
Here is a list of cookies we use on our site. You can choose whether to opt-out of these cookies.

  • _session_id: Unique token, sessional, stores information about your session (e.g., referrer, landing page).
  • _shopify_visit: No data stored, persistent for 30 minutes, tracks visits.
  • _shopify_uniq: No data stored, expires at midnight (relative to the visitor) of the following day, tracks the number of visits by a unique customer.
  • cart: Unique token, persistent for 2 weeks, stores the contents of your cart.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite, used to manage access for password-protected stores.

SECTION 8 - AGE OF CONSENT
By using this website, you confirm that you are at least the legal age of majority in your state or province, or that you have received consent from a guardian to allow a minor to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this privacy policy at any time. Please check this page regularly for changes. Any modifications will take effect as soon as they are posted. If we make significant changes, we will notify you to ensure you're aware of what information we collect and how we use it.
If our store is sold or merged with another business, your information may be transferred to the new owners to continue providing services.

QUESTIONS OR CONTACT INFORMATION
If you want to access, correct, delete your personal information, file a complaint, or have any questions, please contact our Privacy Compliance Officer at hello@sweetdivide.com